Repair

Why Repairs?

At trippen, we uphold a commitment to sustainability and transparency throughout the entire product lifecycle. Our philosophy extends beyond manufacturing to ensure that our footwear remains durable and long-lasting, thereby minimizing waste and promoting responsible consumption.

Shoes are inherently complex products composed of multiple materials, making environmentally responsible disposal a challenge. To mitigate this issue, we provide our customers with a professional repair and resoling service, enabling them to extend the lifespan of their footwear while reducing unnecessary waste.

We strongly advocate the principle: Choose well, buy less, and make it last.

Is my trippen shoe repairable?

trippen shoes are meticulously designed with replaceable components, allowing for seamless maintenance and restoration. We offer a comprehensive repair service, which includes, but is not limited to:

• Soles and Insoles Replacement

• Zippers Replacement

• Heel Lining Restoration

• Re-stitching of Seams

• Other Structural Repairs as Needed

Customers may ship their footwear to our workshop, where our skilled artisans will carefully assess the item and perform all possible repairs.

• Processing Time: Approximately 8 - 10 weeks

• Repairing  Costs: Variable - Please contact us for a quotation.

How do I ship my trippen shoes for repair?

1.    Write us a note describing the repairs you would like us to do
2.    Include your email address, delivery shipping address and desired payment method
3.    Pack both the right and left shoe of the pair into a box with your note
4.    Ship to the following address:

trippen Hong Kong

254 Hollywood Road, Hong Kong

We would be honored to restore your shoes and extend their trippen journey with you.